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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shelby sonnier

December 18, 2025

5  out of  5
rating by shelby sonnier
"I am always helped out with great customer service and never left with any questions."
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Mallori Hebert

December 18, 2025

5  out of  5
rating by Mallori Hebert
"Jill went above and beyond to help us lower our car insurance rates and bundle our home insurance!"
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Cherry Champ

December 18, 2025

5  out of  5
rating by Cherry Champ
"It's a great place and staff knows me by name and voice they're so professional 💗"
We responded:
"Thank you for reviewing our State Farm office! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daneyel Shepard

December 3, 2025

5  out of  5
rating by Daneyel Shepard
"Great customer care! So helpful every time I call!"
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Alan Quebedeaux

December 2, 2025

5  out of  5
rating by Alan Quebedeaux
"I called with a few questions and spoke with Jill and she was very helpful in assisting me and was able to answer my questions."
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Monica Vanicor

November 19, 2025

5  out of  5
rating by Monica Vanicor
"Laycie with State Farm was extremely helpful and sweet. She was very understanding and informative about what I needed to do to proceed."
We responded:
"Thank you, Monica for your 5-star review! My State Farm team and I are happy to be someone you can trust for your insurance needs. We really appreciate your business. "
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Jr Lachney

November 14, 2025

5  out of  5
rating by Jr Lachney
"Every time I call the office, I am greeted by a person that caused me by my username and is friendly and always willing to help.I have been with insurance companies for a long time.And this team is one of the best.Thank you very much for all your help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We strive to provide a different experience here than any other insurance company!!"
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Kim Gallow

November 7, 2025

5  out of  5
rating by Kim Gallow
"I absoutely loved working with Scotty, Whitney, and Lacey over the past few years. They communicate clear, share relevant and important information with me as a client, and have the BEST customer service. 10 out of 10 recommend!"
We responded:
"Thank you Kim!!! We appreciate your review and your business. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Guzdial

November 7, 2025

5  out of  5
rating by James Guzdial
"Very professional and met my needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kim Thibodaux

November 6, 2025

5  out of  5
rating by Kim Thibodaux
"Very professional and informative. Been with Scottys office for many years. If i ever need anything i can call or text them."
We responded:
"Thank you Kim for taking the time to share your thoughts! I really appreciate you being a customer for so long. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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JBuller

November 3, 2025

5  out of  5
rating by JBuller
"Always a great experience when dealing with the Scotty Doucet team. Lacey is my go to and always explains all questions and follows up to make sure all confusion is resolved."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Our service team has over 15 years of combined experience; you can be assured that the information you are getting is accurate. "
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Michelle Deshotel (Klassy Kennels La)

October 31, 2025

5  out of  5
rating by Michelle Deshotel (Klassy Kennels La)
"Laranda reached out to offer insurance that was previously not available to me and she was absolutely wonderful. She helped myself and my daughter both with policies. She answered the million questions we had and made it a great experience changing insurance companies."
We responded:
"Thanks, Michelle! We appreciate your review! I am happy to know you had a great experience with our State Farm office. So lucky to have someone like Laranda in the office to offer explanations to complicated insurance matters. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tabitha Hedrick

October 31, 2025

5  out of  5
rating by Tabitha Hedrick
"I have been working with Caleb at State Farm for a while now. He is located in this office and has been a huge help. He was able to help us save on our homeowners insurance and our vehicle insurance once I switched over from another insurance company definitely recommend giving them a try. You won’t find anyone more friendly or professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Caleb; your satisfaction is our top priority! We make it a point to be as professional as possible because I know you have options when choosing your insurance company. We look forward to continuing to support your insurance needs."
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Sonia Meaux

October 29, 2025

5  out of  5
rating by Sonia Meaux
"My experience with state farm is always extremely friendly and very helpful. Very happy with their services. The particular office I'm with is exceptional with customer service."
We responded:
"Thank you Sonia for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mildred MCNAMARA

October 28, 2025

5  out of  5
rating by Mildred MCNAMARA
"This morning I had the privilege of speaking with Ms. Lacy. She helped me with the filing of my claim and helped me understand the claim process. She also helped me add to my life insurance coverage. I'd highly recommend her to anyone. Everyone in the office is amazing."
We responded:
"We appreciate your review, Mildred. We understand that when it comes to claims it becomes our time to take action on your behalf. Thank you for your business and please don't hesitate to call or swing by with any other questions. "
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Mary Whitlock-Mash

October 24, 2025

5  out of  5
rating by Mary Whitlock-Mash
"Easy, great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brenda Castille

October 23, 2025

5  out of  5
rating by Brenda Castille
"Jillian Gaudet, I can’t “Thank You” enough for being the person you were for me, after my car accident. I went in to State Farm, feeling completely overwhelmed, but you immediately put me at ease. Your kindness and guidance felt more like a true friend than a company representative. I will never forget how much you helped me through everything with my car. Being a widow is not easy, you truly made me feel important and proud to be with State Farm. Sincerely, Brenda Castille"
We responded:
"Thank you for your 5-star review Brenda. It is our pleasure to assist you. My State Farm team and I are happy to be your good neighbor!"
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Jamal Guillory

September 30, 2025

5  out of  5
rating by Jamal Guillory
"As always Lacey is a pleasure always helping when I need and always finding me discounts as much as she can."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dean Sonnier

September 15, 2025

5  out of  5
rating by Dean Sonnier
"Very helpful and explain everything we need to know ."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Shawn Cheramie

September 12, 2025

4  out of  5
rating by Shawn Cheramie
"No one enjoys their personal property being damaged or destroyed. No one loves paying for insurance, can’t eat it, can’t wear it and you can see it for the most part, until that is that you need it, then what you have been investing in reveals itself, still , can’t eat it, but it will settle your stomach. That hopeless feeling of despair that bulges inside your stomach, will start to settle. can’t wear it, but the knowledge that someone out there is fighting for you will bring you warmth, can’t see it, until you walk into your agents office and find people who genuinely care about you and your situation. Our journey was not an easy one, but from the time when we realized we needed help and reached out to Scotty Doucet's office and met Laci, our lives began to change. State Farm is a massive corporation where unfortunately people can fall through the cracks. Not all claims are the same, not all situations have a history to pull on to get quick results, however, Scotty and Laci stood up and made it their mission to see this through with us. Holding a magnifying presents upon us so that we would not fall through the cracks. I line that we held desperately to… We can’t share our entire story here, but if we could you would be amazed by how our journey went, a Journey that would not have been possible without our State Farm agents… they really are the glue that held this whole experience together.. we cannot thank them enough… Shawn and Jennifer Cheramie"
We responded:
"Thank you, Shawn, for your feedback! Going through a vehicle claim is a stressful event for anyone especially in your case with a specialized vehicle. Thank you for allowing us to get involved and get you through it. I appreciate your patience as worked together to resolve it. If there's anything else we can do please stop by or call. "
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Erin Gannon

May 27, 2025

5  out of  5
rating by Erin Gannon
"Wonderful customer service with State Farm. I got an accident “at fault” and my claim was handled in a timely fashion with all amenities covered such as vehicle rental, unlimited mileage, and accommodations for easily receiving my payout so I can obtain a new vehicle. The Staff at Scotty Doucet‘s office is fabulous, especially Whitney. She was a great help And I look forward to continuing to work with with them and her specifically. Thanks State Farm! My new car below :)"
We responded:
"Thanks Erin, we are so thankful for your business and your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lilianna Badeaux

May 23, 2025

5  out of  5
rating by Lilianna Badeaux
"These people are the best! As a young adult making her way into the world, I was really intimidated about buying a new car and getting insurance but my girl Lacey (a girls girl fr) and everybody else really help me out. They sat down with me and always communicated clearly what I needed to hear and was very patient with calling me even with my busy work schedule so highly recommended 👌"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Sinegal

May 20, 2025

5  out of  5
rating by Michael Sinegal
"Scotty Doucet Statefarm office is amazing . Recently I was in an accident and someone total loss my vehicle , they did an amazing job assisting me through the whole process . Whitney was there for me every step of the way. Even after when I added my new vehicle and another car to the policy she took care of me . Even outside of these measures on a daily basis Whitney does and amazing job at assisting me with my day to day needs. Lacey in the office always assist the best as well and of course Mrs. Jill is great as well. Thanks again as always for being and amazing team."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rami Brignac

May 15, 2025

5  out of  5
rating by Rami Brignac
"I have worked in retail for 40 years. And I can say without a doubt that this office provides the best customer service I’ve ever experienced. I have spoken to every employee in this office and I have received the best service possible. They are excellent! I can’t say enough about how satisfied I am with their service. Highly recommended!"
We responded:
"Thank you Rami, I really appreciate the kind words. We take a lot of pride in our customer service. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Preston Bernard

April 1, 2025

5  out of  5
rating by Preston Bernard
"Very impressed 👍"
We responded:
"Thanks Mr. Preston, you know you are always welcome to come on in and enjoy a cold Diet Coke!! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"