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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Thibodeaux

August 28, 2026

5  out of  5
rating by Nathan Thibodeaux
"Kendall was very helpful. Answered every question we had. Very polite. Comfortable atmosphere. Very pleased to be switching to State Farm/ Scotty Doucet office. Will recommend to family and friends."
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TRISCIA STELLY

August 27, 2026

5  out of  5
rating by TRISCIA STELLY
"Always so helpful and quickly answers questions. Great customer service experience!!"
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Brandon George

August 26, 2026

5  out of  5
rating by Brandon George
"Great"
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Kellie Crader

August 26, 2026

5  out of  5
rating by Kellie Crader
"Hailey has been a pleasure to work with. Always gets my questions answered and never makes me feel like I am bothering her."
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Kathy Mankowski

August 26, 2026

5  out of  5
rating by Kathy Mankowski
"Haley was soo sweet and very professional. The amount of money she saved on both our car insurance and our house insurance. She is always available when I call with questions and has always cleared any of them that I have had.
She is sweet and easy to speak with and does an outstanding job with going above and beyond for her customers.
Thank you
Kathy Mankowski"
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Dawn Corolla

August 25, 2026

5  out of  5
rating by Dawn Corolla
"Hailey was absolutely amazing! She helped us save money on both our homeowners insurance and auto insurance while making sure, we fully understood our coverage. She took the time to find options that fitted needs and helped us save even more!

Professional, knowledgeable, and truly caring about her customers. Thank you, Hailey for going above and beyond! We highly recommend her to anyone looking for great coverage and rates. ❤️"
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Anabelle Benoit

August 25, 2026

5  out of  5
rating by Anabelle Benoit
"The office staff was a pleasure to work with. Whitney was polite and kind answering the phone and relaying my message. Lacey is always a pleasure to work with. She’s very knowledgeable of available coverage options and explains policy coverage so it’s easily understandable. Very satisfied."
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Gabriele Picard

August 21, 2026

5  out of  5
rating by Gabriele Picard
"Mrs Laranda always takes care of us , she responds the same day. She gives great customer service."
We responded:
"Thanks Gabriele for the 5 star review! Our staff here at Scotty Doucet State Farm takes pride in providing remarkable customer service. It's what makes us different from all of the other online insurance companies, we really are a Good Neighbor."
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John “jmac” McClelland

August 20, 2026

5  out of  5
rating by John “jmac” McClelland
"Kendall was so helpful me to get my insurance needs. She spent time with me for the best price for my insurance and I truly appreciate it.
Thank you, Kendall"
We responded:
"Thanks John for your positive review! It was really nice meeting you the other day in the office. Our office staff takes pride in meeting people face to face and reviewing the accounts thoroughly. And yes, we are very lucky to have people like Kendall to take time and explain the details. "
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jordan mckendall

August 20, 2026

5  out of  5
rating by jordan mckendall
"Kendall was super helpful and knowledgeable through this process! She explained everything well and made sure I was aware of services and options! My anxiety was put to ease and I felt comfortable!"
We responded:
"Thanks Jordan for sharing your positive interaction with Kendall! Insurance is a very important and sometimes confusing subject, so knowing all of the details is super important. WE believe in explaining everything so there won't be any confusion. I'm so glad she was able to give you confidence in our office!"
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Emily Bivens

August 20, 2026

5  out of  5
rating by Emily Bivens
"They are very respectful & helpful. I really appreciate them saving me as money as they can. I'm so grateful for all of their help I have received thus for"
We responded:
"Thanks Emily for your kind words about my office. We are grateful for your also! I'd be happy to help in any way possible. "
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Mckena Landry

January 29, 2026

5  out of  5
rating by Mckena Landry
"I would recommend state farm to anyone the most helpful insurance company I have ever worked with"
We responded:
"Wow! Thanks McKena, I'm thrilled that you had a positive interaction with my staff. I really appreciate the review; we strive to be the best."
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Alberr AUGUSTINE

January 2, 2026

4  out of  5
rating by Alberr AUGUSTINE
"She was very understanding our need. Thank you."
We responded:
"Thanks Tony for the positive review. I'm happy that you had a good experience with my team. If you ever need anything, please visit us again!!"
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shelby sonnier

December 18, 2025

5  out of  5
rating by shelby sonnier
"I am always helped out with great customer service and never left with any questions."
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Mallori Hebert

December 18, 2025

5  out of  5
rating by Mallori Hebert
"Jill went above and beyond to help us lower our car insurance rates and bundle our home insurance!"
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Cherry Champ

December 18, 2025

5  out of  5
rating by Cherry Champ
"It's a great place and staff knows me by name and voice they're so professional 💗"
We responded:
"Thank you for reviewing our State Farm office! Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daneyel Shepard

December 3, 2025

5  out of  5
rating by Daneyel Shepard
"Great customer care! So helpful every time I call!"
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Alan Quebedeaux

December 2, 2025

5  out of  5
rating by Alan Quebedeaux
"I called with a few questions and spoke with Jill and she was very helpful in assisting me and was able to answer my questions."
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Monica Castille

November 19, 2025

5  out of  5
rating by Monica Castille
"Laycie with State Farm was extremely helpful and sweet. She was very understanding and informative about what I needed to do to proceed."
We responded:
"Thank you, Monica for your 5-star review! My State Farm team and I are happy to be someone you can trust for your insurance needs. We really appreciate your business. "
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Jr Lachney

November 14, 2025

5  out of  5
rating by Jr Lachney
"Every time I call the office, I am greeted by a person that caused me by my username and is friendly and always willing to help.I have been with insurance companies for a long time.And this team is one of the best.Thank you very much for all your help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We strive to provide a different experience here than any other insurance company!!"
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Kim Gallow

November 7, 2025

5  out of  5
rating by Kim Gallow
"I absoutely loved working with Scotty, Whitney, and Lacey over the past few years. They communicate clear, share relevant and important information with me as a client, and have the BEST customer service. 10 out of 10 recommend!"
We responded:
"Thank you Kim!!! We appreciate your review and your business. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Guzdial

November 7, 2025

5  out of  5
rating by James Guzdial
"Very professional and met my needs"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kim Thibodaux

November 6, 2025

5  out of  5
rating by Kim Thibodaux
"Very professional and informative. Been with Scottys office for many years. If i ever need anything i can call or text them."
We responded:
"Thank you Kim for taking the time to share your thoughts! I really appreciate you being a customer for so long. We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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JBuller

November 3, 2025

5  out of  5
rating by JBuller
"Always a great experience when dealing with the Scotty Doucet team. Lacey is my go to and always explains all questions and follows up to make sure all confusion is resolved."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Our service team has over 15 years of combined experience; you can be assured that the information you are getting is accurate. "
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Michelle Deshotel (Klassy Kennels La)

October 31, 2025

5  out of  5
rating by Michelle Deshotel (Klassy Kennels La)
"Laranda reached out to offer insurance that was previously not available to me and she was absolutely wonderful. She helped myself and my daughter both with policies. She answered the million questions we had and made it a great experience changing insurance companies."
We responded:
"Thanks, Michelle! We appreciate your review! I am happy to know you had a great experience with our State Farm office. So lucky to have someone like Laranda in the office to offer explanations to complicated insurance matters. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"